Privacy Policy

Overview

OneFish Studios (“we,” “us,” or “our”) builds mobile applications and related services. This policy applies when an app, website, or service links to it. We aim to collect only what is useful to operate, improve, and support our products.

Information we collect

Information you provide

If you contact us for support, we receive the information you choose to share, such as your name, email address, message, screenshots, or other troubleshooting details.

App and device information

Depending on the app and features you use, we may receive limited technical information such as app version, device type, operating system, language, general region, crash logs, diagnostics, and interactions with app features.

Purchases

Payments and subscriptions are processed by the app store or payment provider. We do not receive your complete payment card information. We may receive purchase status, product, and transaction identifiers needed to provide or restore a purchase.

How we use information

• Provide, maintain, and improve our apps.
• Respond to support requests and troubleshoot problems.
• Remember settings and enable requested features.
• Understand performance, reliability, and general usage trends.
• Protect our users, products, and legal rights.
• Comply with applicable law.

When information is shared

We do not sell your personal information. We may share limited information with service providers that help operate our apps—for example, hosting, crash reporting, analytics, customer support, or payment processing—only for the services they provide to us. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer.

Retention and security

We keep information only as long as reasonably necessary for the purposes described above, including support, security, legal, and accounting needs. We use reasonable safeguards, but no method of electronic storage or transmission is completely secure.

Your choices and rights

You can limit information by adjusting device permissions, choosing not to contact support, or uninstalling an app. Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, or object to certain uses. Contact us to make a request. We may need to verify your request.

Children’s privacy

Our products are not directed to children under 13 unless an app’s store listing or in-app notice clearly says otherwise. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided personal information, please contact us.

Changes to this policy

We may update this policy as our products or practices change. We will post the revised policy here and update the date above. Material changes may also be communicated in an app or by another appropriate method.